SERVICES

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PUMPING, SEPTIC SYSTEM REPAIR AND MAINTENANCE SERVICES

Owning your own onsite waste water system, you need a service provider that is pro-active and not just reactive when it comes your family's health and lifestyle. Helping you protect your investment in your equipment and drain field is a top priority for us. We offer the following services.

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OUR SERVICES

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SERVICE AREA: The Smilie’s Sewer Service office is located in Scandia, MN just northeast of the Minneapolis-St. Paul metro area. Please check the map below or give us a call to find out if you are in our service area.

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FAQS

Q: When should I have my tank pumped?

According to the University of Minnesota, Twin Cities, it is recommended that most homeowners have their septic tank pumped every 2-3 years. However, this frequency is determined by many factors including size of tank, usage, garbage disposal use, and other factors. Some homeowners should have their tanks checked annually to see if a tank cleaning is necessary.

Q: Should older septic systems be pumped more frequently than newer systems?

Older systems should be serviced more often to ensure there are no underlying problems.

Q: My septic system was pumped recently why is it full?

Normal everyday household water usage will fill the tanks in a short period of time. The purpose of the septic tank is to provide treatment of the waste water from washing machines, dishwashers, toilets, etc. Once filled the tank then drains into the drain fields.

Q: What causes the alarm on the lift station to go off?

The alarm signals that your effluent pump is not working properly. Make sure the circuit breaker is in the on position as there may also be a loss of electricity. If this does not resolve the problem quickly, call Smilie's for service.

Q: Can tree roots and bushes damage my system?

Yes, roots will seek out water and this will draw them to grow towards your septic tank. They can get into cracks and cause them to become larger or eventually clogged. Keep any plants with deep roots away from the location of your septic system.

Q: I'm a new customer what should I expect?

A Smilie's Sewer Service representative will meet with you to discuss any concerns, questions, and maintenance schedules. We will help you to understand your system, and get the right service for what you need.

Q: I'm not sure when my system was last serviced

Smilie's Sewer Service sends out reminders to let you know exactly when your system is due for service. If you are not currently in our database, we can utilize county/city records to help determine your last service date.

Q: What can cause my septic to freeze?

Extreme cold and lack of snow cover may lead to a septic system freezing. Keep foot traffic and snowmobiles away from the septic system area. An extra activity can "push" the frost deeper into the ground, allowing it to reach your sewer lines or septic tank, causing it to freeze. Another cause of freezing may be limited to low use of your septic system. Continue to use your system normally, or contact us for ideas if you are going to be gone for an extended period of time during the winter.

SMILIE'S SMILES

What our customers are saying about us.

Great Job

"Dear Jim, thank you so very much for the great job you did. I am very thankful it was done so well. I see you dug out tree roots and did not charge. That was incredibly generous of you. We don’t see that very often anymore."

- Debbie, August 2016

5-Star Operation

"I just wanted to thank you guys for your tremendous service. You are so dependable and quick to respond. and always do an amazing job of cleaning up when you are done. You are a 5-star operation as far as I am concerned and you can post this on your web page!"

- Steve, July 2015

Continued Good Service

"Thank you for continuing good service! (say Hello to (old) Tom - I hope he's doing fine."

- John, July 2015

Prompt Service

"Thank you so, so, so much for your prompt and impeccable services."

- Nina and John, July 2015

Thanks

"Many Thanks!  I will recommend you to others."

- Gary, June 2015

Fast Service

"Thanks Shannon and Jim for the fast service!  Have a great spring!"

- Nancy and Walter, April 2015

Emergency Service Contact:  651-261-1562 or 651-315-3304

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AFFILIATIONS

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AFFILIATIONS

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LOCATION

PO Box 100
Scandia, MN 55073

(651) 433-3005 or
(651) 433-8700

info@smiliessewer.com

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